Privacy policy
Thank you for your interest in our online store. Protecting your privacy is very important to us. In this privacy policy, you will find specific information about the ways we handle your data. The Controller of your data is: Audio Forum HiFi-Studios GmbH Kurfürstendamm 150 / Eingang Nestorstraße 56, D-10709 Berlin, audioforum@audioforum-berlin.de

1. Access data and hosting
You can access our website without providing your personal data. Whenever you access our website, our server automatically records only the so-called server logs, e.g. name of the requested file, your IP address, date and time of access, amount of transmitted data and your Internet service provider (access data), and it documents access to the page.

These data are analysed only in order to ensure that our website functions correctly and to improve our offering. In the context of interests, this is done in order to protect our legitimate interest, i.e. to correctly present our offering. All access data are deleted within seven days from the time you end your visit to the website.
Hosting services provided by an external service provider
As part of a data processing agreement, we have requested an external service provider to provide services relating to hosting and website presentation. All data that – as described in this privacy policy – have been collected when you used our website or when you provided data in dedicated forms in the online store are kept on the servers of this service provider. Processing on other servers is done only to the extent specified in this privacy policy.
This service provider has its registered office in an EU or EEA country.

2. Collection and processing of data in order to perform the contract
We collect personal data when you provide them to us by placing your order or contacting us (e.g. using the contact form, chat or e-mail). Required fields are required because they concern data we need to have in order perform the contract or consider the matter you contact us about. If you do not provide them, we will be unable to finalise the order or contact you. The specific type of collected data depends on the forms in which the data are entered. We use the data you provide to perform the contract and reply to your enquiries. After the contract is performed, the processing of your data will be restricted, and after the lapse of the retention periods required under the tax regulations and the Accounting Act your data will be erased, unless you consent to their further use or unless we reserve the right to continue to use them where permitted by the law – of which you will be advised in this privacy policy.

3. Transfer of data
In order to perform the contract, we transfer your data to the courier company in charge of delivery if it is necessary in order to deliver the goods you order. Depending on the payment service provider you choose when placing the order, we transfer the payment data collected for this purpose to the credit institution that processes the payment and, where necessary, to the payment service provider chosen by us or by you in order to process the payment. Some payment service providers collect data on their own if you create an account with them. In such cases, you should log in to your account with the payment service provider by entering your access data when you place the order. The privacy policy of the specific payment service provider will apply in such a situation.
Transfer of data to the courier company
If you provide your data to us when or after you place your order, including your e-mail address and phone number, we will provide them to the courier company so that it can contact you before delivering the order in order to give notice or arrange details of the delivery. This is done in order to protect our legitimate interest, i.e. to process your order quickly and correctly.

You may revoke this consent at any time by sending a relevant message to our contact address indicated in the section titled “Our company details and your rights” or by sending the message directly to the courier company to the contact address specified below. After you revoke your consent, we will delete the data you have provided for this purpose unless you give your express consent for continued use of your data for other purposes or unless we reserve the right to continue to use the data where permitted by the law – of which you will be advised in this privacy policy.

DPDgroup International Services GmbH & Co. KG Wailandtstraße 1 D-63741 Aschaffenburg

4. E-mail newsletter
Advertisements sent by e-mail after signing up for the newsletter
If you sign up for our newsletter, we will use your data required for this purpose or the data you provided on another occasion in order to regularly send our newsletter to you by e-mail based on your consent.
You may unsubscribe from the newsletter at any time by sending us a relevant message or using a dedicated link in the newsletter. After you unsubscribe, we will delete your e-mail address unless you give your express consent for continued use of your data for other purposes or unless we reserve the right to continue to use the data where permitted by the law – of which you will be advised in this privacy policy.
The newsletter will be sent by a service provider to which we will transfer your e-mail address for this purpose in accordance with a relevant data processing agreement.
This service provider has its registered office in an EU or EEA country.

5. Integration with Trusted Shops Trustbadge
In order to present our Trusted Shops Trustmark and the collected customer reviews and offered Trusted Shops products available to the buyers after placing an order, our website has been integrated with Trusted Shops Trustbadge.
This is done in order to protect our legitimate interest, i.e. to ensure optimum presentation of our offering on the market. Trustbadge and services advertised this way are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

If you use Trustbadge, the server will automatically record so-called server logs – containing, for instance, your IP address, date and time of access, amount of transmitted data and Internet service provider (access data) – and it will document access to Trustbadge. The above-mentioned access data are not analysed, and they are automatically overwritten within seven days from the time you end your visit to the website.

Other personal data may be provided to Trusted Shops only if, after placing an order at our store, you decide to use Trusted Shops products or if you have already registered in order to use them. Such cases will be governed by the agreement between you and Trusted Shops.

6. Cookies and online analytics
We use cookie files to make our website more attractive and enable specific functions in order to display suitable products or for market research purposes. In the context of interests, this is done in order to protect our legitimate interest, i.e. to ensure optimum presentation of our offering. Cookies are small text files that are automatically saved on your terminal device. Some of the cookies we use are deleted after your browser session ends, i.e. after the browser is closed (so called session cookies). Other cookies are kept on your terminal device and can be used to identify your browser when you access the website again (persistent cookies). The retention time is indicated in the cookie settings of your browser. The browser can be configured to let you receive information about the use of cookies and decide whether you wish to accept or reject cookies in specific cases or completely. Browsers manage cookie settings in various ways. The help menu of your browser will include explanations on how to change cookie settings. They can be found under the following links:

Internet Explorer™: https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: http://safari.helpmax.net/en/privacy-and-security/removing-cookies/
Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox™: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
Opera™: http://help.opera.com/Windows/12.10/pl/cookies.html

If you do not consent to using cookies, the functionality of our website may be limited.
This website also uses so-called DoubleClick cookies for purposes of Google Analytics (see below) in order to identify your browser if you use other websites. The information generated automatically by the cookies, concerning your use of our website, is sent to the Google server in the USA and kept there. Since our website has active IP anonymisation, your IP address will be shortened before being sent further in EU Member States or in other states that are parties to the EEA Agreement. The full IP address is sent to the Google server in the USA and shortened there only in exceptional cases. The anonymised IP address sent by your browser as part of Google Analytics is not combined with other Google data.

Google will use this information to prepare a report on the activity on the website and to provide other services related to using the website. In the context of interests, this is done in order to protect our legitimate interest, i.e. to ensure optimum and efficient functioning of our website on the market. Google will provide the above-mentioned information to third parties if required by law or if the third parties process the data for Google.

Google DoubleClick is an offer of Google LLC. (www.google.com).
Google LLC is headquartered in the USA and has the EU-US-Privacy Shield certificate. The current certificate is available at this link. As part of the agreement between the USA and the European Commission, the latter found that companies with the Privacy Shield certificate ensured sufficient level of data protection.

You can deactivate DoubleClick cookies by clicking this link. You can also obtain information about the use of cookies and relevant settings on the website of the Digital Advertising Alliance. You can also configure your browser to let you receive information about the use of cookies and decide whether you wish to accept or reject cookies in specific cases or completely. If you do not accept using cookies, the functionality of our website may be limited.
Using Google (Universal) Analytics for online analytics
Our website uses Google (Universal) Analytics, a tool for online analytics developed by Google Inc. (www.google.com). In the context of interests, this is done in order to protect our legitimate interest, i.e. to ensure optimum presentation of our offering. Google (Universal) Analytics uses methods that enable analysis of your use of the website, e.g. cookies. The information collected automatically, concerning your use of our website, is normally sent to the Google server in the USA and kept there. Since our website has active IP anonymisation, your IP address will be shortened before being sent further in EU Member States or in other states that are parties to the EEA Agreement. The full IP address is sent to the Google server in the USA and shortened there only in exceptional cases. The anonymised IP address sent by your browser as part of Google Analytics is not normally combined with other Google data.

Google LLC is headquartered in the USA and has the EU-US-Privacy Shield certificate. The current certificate is available at this link. As part of the agreement between the USA and the European Commission, the latter found that companies with the Privacy Shield certificate ensured sufficient level of data protection.

You can prevent the recording of data collected via cookies and concerning your use of our website (including your IP address) by Google and you can also prevent the processing of such data by Google if you download and install the browser plug-in available at: https://tools.google.com/dlpage/gaoptout?hl=pl

Alternatively, instead of installing the browser plug-in, you can also click this link to disable collection of data by Google Analytics at our website. A cookie opt-out file will then be saved on your terminal device. If you delete cookies, you will have to click the above-mentioned link again.

7. Advertising with e-marketing tools
Google AdWords Remarketing
We use Google AdWords to promote our website in search results and on third-party websites. To this end, the so-called Remarketing cookie file of Google is automatically left on the terminal device of any user after visiting our website. This file is then used to display advertisements corresponding to your interests using a pseudonymous ID and based on the websites you visit. In the context of interests, this is done in order to protect our legitimate interest, i.e. to ensure optimum functioning of our website on the market.

Your data are processed further only if you give your consent to Google to associate your browser history and application use with your account and use the information from your Google account to customise the advertisements displayed on websites. If you are signed in to Google when you visit our website, Google will then use your data in combination with Google Analytics data in order to create and define lists of audiences for remarketing purposes on various devices. To do this, Google will temporarily combine your personal data with Google Analytics data to create audiences.

The Google AdWords Remarketing service is an offer of Google LLC (www.google.pl). Google LLC is headquartered in the USA and has the EU-US-Privacy Shield certificate. The current certificate is available at this link. As part of the agreement between the USA and the European Commission, the latter found that companies with the Privacy Shield certificate ensured sufficient level of data protection.

You can deactivate remarketing cookies by clicking this link. You can also obtain information about the use of cookies and relevant settings on the website of the Digital Advertising Alliance.

8. Social media plug-ins
Using social plug-ins
Our website uses so-called social plug-ins (“plug-ins”) of social media websites.
When you display our website with such a plug-in, your browser will connect directly to Facebook, Google, Twitter or Instagram websites. The content of the plug-in is sent by the particular service provider directly to your browser and integrated with the website. Owing to such integration, the service providers receive information that your browser has displayed our website even if you do not have a profile or are not currently signed up with the particular service provider. Such information (including your IP address) is sent by your browser directly to the server of a particular service provider (some servers are located in the USA) and kept there. If you have signed in to a social media website, the service provider will be able to directly allocate your visit to our website to your profile on the particular social media website. If you use a particular plug-in, e.g. by clicking the “Like” button or “Share” button, relevant information will also be sent directly to the server of a particular service provider and kept there. This information will also be published on the particular social media website and will be displayed to the persons you added as contacts.
The purpose and extent of the collection of data and their further processing and use by the service providers, as well as the contact possibilities, your rights in this regard and the possibility of configuring settings to protect your privacy are described in the privacy policy of the service providers.
http://www.facebook.com/policy.php
http://www.addthis.com/privacy/privacy-policy
If you do not wish for social media website to allocate the data collected when you visit our website directly to your profile on the particular website, you will have to sign out from this website before you visit our website. You can also completely prevent the loading of any plug-ins on the website using suitable extensions compatible with your browser, e.g. script blocking using “NoScript” (http://noscript.net/).
Video plug-ins for YouTube
Contents of other service providers are integrated with this website. Video plug-ins for YouTube are provided by Google Inc. (“Service Provider”). The YouTube service is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google“).

Extended personal data protection has been activated for YouTube video materials available on our website. This means that YouTube does not collect and save information about the persons visiting the website, unless they start a video.
The purpose and extent of the collection of data and their further processing and use by the service providers, as well as your rights in this regard and the possibility of configuring settings to protect your privacy are described in the privacy policy of Google.

9. Review reminders
Review reminders sent by Trusted Shops
If you place an order with us, we will provide your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.pl), in order to enable sending a reminder to you about the opportunity to review purchases at our store. The review is voluntary.

You may revoke your consent at any time by sending a relevant message to our contact address indicated in the section titled “Our company details and your rights” or by sending a relevant declaration directly to Trusted Shops.
This is done in order to protect our legitimate interest, i.e. to ensure optimum presentation of our offering on the market and improve the quality of our services.

10. Our contact details and your rights
You have the right to obtain free information about your personal data kept by us and the right to request that they be rectified or erased, that their processing be restricted as well as the right to data portability.

If you have any enquiries concerning the collection, processing or use of your personal data, rectification, blocking or erasing of data, or if you wish to revoke your consents to object to the use of specific data, contact the data controller: Audio Forum HiFi-Studios GmbH Kurfürstendamm 150 / Eingang Nestorstraße 56, D-10709 Berlin, audioforum@audioforum-berlin.de

You also have the right to file a complaint with the relevant supervisory authority.

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Right to object
If, in the context of interests, we process your personal data as described in this privacy policy in order to protect our legitimate interests, you have the right to object to the processing of your data for such a purpose – effective for the future. If the data are processed for direct marketing purposes, you may object at any time. If the data are processed for other purposes, you may object only on the grounds of your specific circumstances.

After you use the right to object, we will not continue processing your personal data, unless we demonstrate legitimate grounds for the processing that override your interests and rights or unless data processing is done for the exercise, enforcement or defence of claims.

This rule will not apply if data are processed for direct marketing purposes. In such a case, we will not continue processing your personal data for the above-mentioned purpose.

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